Can I charge my customers for shipping?

This response provides information on shipping charges, including the options to offer free shipping.

Robert avatar
Written by Robert
Updated over a week ago

As a Why Unified subscriber, you have the flexibility to decide whether or not to charge your customers for shipping. If you choose to charge for shipping, there are several options available to you.

Firstly, you can offer free shipping for orders over a certain amount. This is a popular option and can incentivize customers to add more items to their cart in order to reach the free shipping threshold.

Another option is to charge a flat rate shipping fee based on the location of the customer, regardless of the number of items in their cart. This can simplify the shipping process for both you and your customers, as they will know the cost upfront and you won't have to worry about calculating shipping costs for each individual order.

Finally, you can also follow our standard free shipping policy, which is to provide free shipping to all customers. This policy is based on the current market trend, where free shipping has become a deciding factor for most online purchases.

Regardless of which shipping option you choose, it's important to communicate the shipping policy clearly to your customers so that there are no surprises or misunderstandings.

If you have any questions or need assistance with setting up your shipping options, our growth specialists are always available to help. You can contact them via phone, chat or email.

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