By Michael and 3 others4 authors19 articles
What is the shipping policy across all stores?
How are items being fulfilled once an order is placed?
Why was an order canceled and refunded?
Can I charge my customers for shipping?
What happens when a popular product goes out of stock in my store?
Does the cost of goods sold for products change?
How are customers able to contact support through my store?
How are product returns from my customers handled?
Why did some of my customer's orders took longer than 2 days to deliver?
Some of my orders were refunded without my knowledge. Why?
Where can I see all of my orders from my store?
Where do you source your products from?
How are you able to get products at such competitive prices?
How do you determine which products to offer in stores?
How can I calculate the remaining fulfillment credits balance?
How often is inventory in my store updated?
How Fulfillment Credits Work