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Some of my orders were refunded without my knowledge. Why?
Some of my orders were refunded without my knowledge. Why?

Why Unified's fulfillment team and technology monitors orders to protect against fraud or violation of licensing agreements.

Michael avatar
Written by Michael
Updated over a week ago

At Why Unified, we take order fulfillment seriously and aim to protect our subscribers against fraudulent orders and other violations of our licensing agreement. To achieve this, our fulfillment team, in combination with our proprietary technology, continuously monitors orders. If an order is deemed high risk or contains inaccurate information, we reserve the right to cancel and refund it without notifying the subscriber. While we understand the frustration that may come with not being informed of a refunded order, we prioritize protecting our subscribers' businesses and ensuring that they remain in good standing with the sales channels. If you have any questions or concerns about a refunded order, please reach out to our support team for further assistance.

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